One week ago, Cumberland successfully upgraded its Duck Creek Policy and Billing Systems from version 6.3 to 7.2. We are immensely grateful to our partner in this project, Aggne, for helping us make this transition a reality. Like any large-scale project, we encountered challenges along the way. However, Aggne's exceptional technical expertise, round-the-clock availability, understanding, and flexibility played a vital role in ensuring the overall success of this endeavor. We extend our heartfelt thanks to Aggne for their invaluable support.